8755 Fields Ertel Rd Cincinnati, OH 45249 513-247-5626

Customer Testimonials for Car Sales Express

James - 2012 Ford Escape

Recently purchased a used vehicle from one of the Kings Ford lots. Purchase was smooth and the staff was very accommodating. When the first 30 days had all but passed I ran into a minor detail with the functionality of the vehicle and contacted the sales staff and sales Manager. Let me tell you... I have never experienced a company that was so willing to go above and beyond to accommodate a customers needs and resolve the issue, they treated me and my wife with respect and finished the task in a more than timely manner!!! Kings Ford & Car Sales Express has just sealed the deal and will keep us coming back. I must note... this is the 3rd vehicle we have purchased from them and we have been thoroughly happy with every purchase!

Tom - 2008 Ford Focus

My son needed a car to go to work. His old car needed repairs beyond its value. I live in mercer county and he is in Dayton . I was unable to go with him to get a new car because my wife is disabled and can't travel any distance. I found a car on line at kings ford that fit his needs and my budget . These fine people found a way for me to purchase the car without me being there. They took excellent care of my soon and he is really happy with his car. Thanks for being there when I needed you.

Alex - 2012 Dodge Journey

Great job! You guys have worked so hard to make a deal happen, I started at wyler and bought there (or so I thought) and just about a month later the bank called and returned the deal. They claim wyler lied on the app??? So I went to the place I bought many cars from, car sales express. Nick greeted me and I told him its going to be a rough road, but let's make something happen. Sure enough they sure did. It took a good 5 business days to get everything together between the bank and stips. Bit they delivered and we couldn't be happier with the loaded up journey they sold us! Thanks again. And we will be back in a few weeks for another vehicle!

Diana - 1995 Mercury Cougar

I found your business online. I really thought the van I was a interested in was "bait" to get customers in the door, due to the price. I had emailed back and forth with Kody Lowe and he was very nice and professional. Upon arriving and checking out the van, which was still available, I believe it was not what I wanted. Dan informed me of the Mercury Cougar which was in the ballpark of my current budget. After test driving this car I decided it was one that I didn't want to pass up. I brought my Brother with me since my experience as a single woman making a purchase alone hasn't always been great but he was even impressed with this dealership. Everyone was nice and professional and when I decide to upgrade I will definitely check with you to see what you have to offer since my experience was so good. ??

Jim - 2012 Ford F-150

What a great surprise. This place is amazing! Full of great vehicles, knowledgeable/honest sales people, and good leadership. Stopped by to look at a suv and left a while later with a beautiful Ford Escape, at a price I wanted to pay. Thanks to Nick & Bill Viox and Sales Mgr Kody Lowe...my wife is happy!

John - 2005 Ford Escape

My credit wasn't all that great but they worked with us in order to price the vehicle BELOW fair market value in order to get the loan approved and get the monthly payment to where we could afford it. It did take a long time, but that was more so due to waiting on bank responses on a Saturday than it was anything to do with the dealership.

Jesse - 2011 Ford Escape

Car Sales Express sales staff were very informative and friendly. It made my car-buying experience easy and enjoyable. I would go back and/or recommend them to someone looking for a used car.

Amber - 2012 Ford F-350

Drove 4.5 hours to look at and purchase a truck. 2012 Ford F350. Truck was in outstanding condition. All the sales persons my wife and I had contact with were helpful, nice, and knowledgeable. They all were willing to help in anyway they could. Would recommend them to any one. Great up and coming company.

Brady - 2003 Ford F-250

Contacted Dan Cutter on Friday about a truck I had seen online we set up a time for me to come in and look at it for that Saturday. As soon as I pulled in the truck was sitting there waiting for me Dan came out handed me the keys an said before we even talk take it for a test drive. While on my test drive another customer came in to look at the truck an Dan told them it was on a test drive rather then trying to sell it from underneath me. I had my 3 year old daughter with me and Dan was nothing but the nicest guy he helped keep my little one occupied while we were going through the paperwork process not once during the whole sale did Dan ever try to force a sale or anything I mentioned a slight noise I heard on the truck and he immediately was on it trying to get what the noise was fixed. I was in and out the dealership in no time without being rushed or pushed. I would recommend this dealership to anyone looking for a vehicle they'll help you out every step of the way and they'll save you money while doing it.

Jenn - 2011 Ford Fusion

We were looking for a Fusion that was a year or two old with low miles. We found it here. Dan Cutter greeted us when we arrived and helped us find our car. He was great to deal with. We had a remote start added and were given a loaner while work was being done.

Mark - 2012 Ford Edge

The no haggle price was advertised on the internet along with a link to the car fax report. The price was fair and reasonable. I gave a deposit over the phone, and found everything as advertised when I arrived at the dealership later that day. It took less than an hour to complete the paperwork and drive off with the car. That's the way it should always work.

Tim - 2012 Ford Expedition

My wife and I had done our homework on full-size SUVs as our nine year-old Pathfinder was no longer adequate. We started looking into purchasing an SUV six-months prior to our visit with Car Sales Express and decided that buying used was more economical. We then began researching various models and dealerships largely through Consumer Reports, this website, Kelley's Blue Book, etc. My wife and I were convinced the best deals were found through rental companies. One such deal we pursued through a rental company had a Ford Expedition with not many options, but it sufficed--we were settling. We also knew we would have to pay a transfer fee. The rental company boasted of a no-haggle price and a guaranteed 24-hour call back on inquiries. I submitted an inquiry and waited--no response. I really have a short threshold for bad customer service, so I started doing some searches and talked to some friends and came across Car Sales Express. I did a search of their inventory and ironically they had a Ford Expedition with a little more options than we really needed. I hated the idea of haggling, but I came ready--Consumer Reports price/option print-out sheet and a bad attitude in-hand. We test-drove the Expedition and then sat down to talk price. I was somewhat rude from the get-go but John Heath was cordial. I gave him a low number and was prepared for the typical song-and-dance: the dealer goes to the sales manager, they "bull-crap" behind the glass door, the dealer returns with a "rock-bottom" price, I disagree and give a counter-offer, repeat, repeat, repeat... John did indeed go the sales manger (Kody Lowe) with my price. Strangely, John and Kody talked with the door opened, and Kody was searching something online and came back to my wife and I with lots of printouts. Kody said (paraphrasing) we at Car Sales Express like to avoid the typical back-and-forth, let me show you what we paid for it and what I'm asking, etc. We settled on a price that was below what I expected for the model and below what Consumer Reports said was typical. We then talked trade-in price, and Kody came back with a more than fair price for our aging Pathfinder. Additionally, I came with a pre-approved loan that had an interest rate which was low in comparison to other institutions I shopped. Kody beat the interest rate I came with by .3%. Also, we actually purchased an extended warranty (100,000 mile), which I typically never do. Bottom line, my wife and I were pleasantly surprised with the service, price, and speed at which the transaction took place-we were out of there in one and a half hours. If they keep this up, Car Sales Express has a devoted customer for years to come.

AJ - 2009 Ford F-150

Toby is a superb salesman, and a wonderful person. He actually cares about his customers, and his attention to detail is unmatched. His patience, and calm attitude shines through in every aspect. I have not had a more pleasurable experience buying a car in my LIFE! Kody, at Car Sales Express is also VERY proficient, capable, compassionate, ethical, and kind. Kody , standing by his professional standards with regard to customer follow up skills are unheard of in this day and age of lazy, "do nothing" customer service reps. This kid is a GEM, you would be very hard pressed to find another like Kody AND Toby!! I will find both when it's time to buy another car, believe that!!

Tom - 2009 Chevy Tahoe

Overall great experience from the moment my wife and I pulled on the lot very personable very quick to suit our needs vehicles priced right trade in priced right would highly recommend Car Sales Express to family friends & co-workers thanks again for everything we love our new vehicle

Maggie - 2007 Chevy Impala

Absolutely wonderful experience! I took my brother there for his first loan on a car. They made it SO easy for him and explained everything step by step. We had limited options but everyone pulled every string, allowing my brother to get a great car with a low APR well under blue book value. They have my highest respect! Thank god for these people!

Dan - 2011 Ford F-150

Great truck. Great price. Super deal made easy by kody. He really went above and beyond my expectations and I appreciate that very much. Everyone was great. Thank you again.

Madison - 2013 Ford Taurus SHO

My husband and I drove up through the snow from Richmond, KY to check out their 2013 Ford Taurus SHO; the drive was more than worth it! I was delighted to see that the car was cleaned up, ready for us out front of the dealership, and in excellent condition. The salesman and manager, Dan and Kody, provided a very laid back atmosphere and were obviously not interested in ripping us off; they even entertained our two-year-old! After a test drive, my husband and I left with the SHO, feeling really good about the whole experience. I would definitely recommend this car lot and we will be repeat customers!

Wes - 2008 Ford F-150

Very easy to work with. No hassle, no delays. Gave straight up answers to all my questions. Worked a better interest rate for me than what I was pre-approved for. Decent trade in value for my truck. Would recommend them to friends and family. Would buy from them again.

Mark - 2013 Ford Edge

The no haggle price was advertised on the internet along with a link to the car fax report. The price was fair and reasonable. I gave a deposit over the phone, and found everything as advertised when I arrived at the dealership later that day. It took less than an hour to complete the paperwork and drive off with the car. That's the way it should always work.

Mike - 2013 Ford F-150

"Great Experience" Car Sales Express was great! They had the vehicle I wanted at a competitive price...and the salesman was great to work with. Couldn't be happier.

Katie - 2013 Ford Edge

"Quick and friendly service" Our families experience with the dealership was very enjoyable! We have a newborn baby and time was very constrained for our afternoon shopping. Dan Cutter provided timely and considerate service, expediting whenever possible. The experience was great and we will definitely keep the dealership in mind for future purchases.

Stan - 2014 Ford F-150

"Quick and painless" Dan was great to work with. Overall the experience was great. We felt very comfortable from the time we arrived, didn't feel pressured, and they treated us well. Would deal with again.

Tom - 2006 Chevy Malibu

"Great experience" Bought two cars that night. Everyone got us taken care of and on our way. Dan and the rest of the staff were very helpful!

CTS Company - 2010 Ford F-250

"Quick in quick out!" I'd been looking for a specific style of F-250 for the last three months. Found it at this dealership on a Sunday. Monday I returned to find out the details. Came to agreement on price and the one or two items that needed attention that day. Left for 2 hours and returned with my check closed the deal and picked up the truck and returned home. Truck is working out perfectly. It is a F-250, Crew Cab, 8 foot bed, and 4 WD. Knew what I wanted, already knew the price range that was correct for that truck so, if your prepared it makes thing easy for everyone. My salesman Dan Cutter made the process go quick and clean with no games. Enjoyed the experience!

Bob - 2003 Ford F-150

"Friendly Staff" John and Kody made the purchase very easy. The price was fair and the truck was what I was looking for. Necessary repairs were made before I took possession due to "AS-IS" purchase. I am pleased with the work and highly recommend these guys for all your needs. Couldn't have been better!

Ryan - 2014 Ford Expedition

"car sales express!!" Dan & kody have went out of their way to help me find the vehicle I needed. They are great guys to work with. This is the third vehicle that I've bought from them. Each time I've been treated great and have left with a good vehicle.

Teri - 2004 Ford Mustang

"Great dealership!" I had been looking for an older model Mustang and when I found one at dealership, but had an issue with negative equity in my current car loan, everyone from the sales manager I was back and forth on email with for a couple of days, to the salesman John Heath, Bill Vioux and the finance guy Ken, worked with until they made it happen. I left there a very happy Mustang owner - for my birthday! Great group of guys to work with!

Scott - 2013 Ford Flex

"Ford Flex purchase" Nick and team did a great job of helping us purchase this vehicle. No haggling and he was very easy to work with. I would recommend Nick to anyone!

Jeff - 2011 Ford F-150

"A relaxed purchase" The gentleman I worked with called and said he had me financed at where i wanted to be in my budget and they were not a bunch that was pushy just a relaxed and easy to deal with

Mike - 2013 Hyundia Elantra

"Great value, no haggling required!" Very happy with Cars Express. They had a great car at a great price. Salesman wasn't pushy and very patient as we checked out the vehicle and asked questions.

Car Sales Express, 8755 Fields Ertel Rd, Cincinnati, OH 45249 513-247-5626